Seminar by Binh Nguyen on 13/8/2019: The application of AI in building a logistics network at Rakuten

Time: 14:30 on 13/8/2019

Place: room 803, B1 building, HUST

Presenter:  Dr. Binh Nguyen, Data Scientist, Rakuten Inc., Japan.

Title: The application of AI in building a logistics network at Rakuten


Delivery service is one of the most important factors in e-commerce. However, the driver shortages and the spikes in demand from online shopping has been forcing the existing logistics powerhouses to increase the delivery price. Accordingly, online shoppers and merchants need to increase the prices of their products. Besides, relying on external delivery partners make it difficult to manage the quality of the delivery service.

To solve these issues, Rakuten Inc., the largest e-commerce company in Japan, is building its own logistics network to reduce the delivery costs, increasing shipping volumes and improve customer experiences. In this talk, we will briefly introduce the logistics network that we are building at Rakuten. Then, we present how we are using AI to address key problems in logistics such as real-time fleet management, dynamic routing and estimated arriving time (ETA) prediction.

Binh Nguyen is a Data Scientist at Rakuten Inc., Japan. Binh received the Ph.D. degree in Informatics at the National Institute of Informatics, Japan in 2019, Master in Computer Science at the Japan Advanced Institute of Science and Technology, Japan, and Bachelor Information Systems at the Hanoi University of Science and Technology, Vietnam. His research areas are machine learning, recommender systems, data mining.